Legal Documents

CLB99 Terms and Conditions — The Complete Guide to Using the Platform

Please read these terms and conditions carefully before opening an account or using any service on clb99. They define the rights and responsibilities of both you and us.

Last Updated: January 2026
📋
15
Category
🔒
Secure
SSL Encrypted
⚖️
Transparent
Fair Play Policy
🌐
In Bengali
In plain language

Key Points

Key Sections of the Terms and Conditions

👤

Account Policy

All terms relating to registration, verification, the single account rule, and account closure are outlined here.

💳

Payment Terms & Conditions

All details on deposits, withdrawals, limits, and processing times are clearly stated.

🎁

Bonuses & Promotions

Full details on how to claim bonuses, wagering requirements, and the circumstances under which a bonus may be cancelled.

🎮

Gaming Regulations

Rules to follow while playing, our policy on technical errors, and how game result disputes are handled.

🛡️

Responsible Gaming

A guide on self-exclusion, setting limits, and how to get help for problem gambling.

⚖️

Dispute Resolution

Learn how to raise a complaint and how clb99 will work to resolve it.

Important Notice: By using clb99's services, you are considered to have read and accepted these terms and conditions in full. If you disagree with any part of them, please refrain from using the service.

1 Introduction & Definitions

These Terms and Conditions constitute a legal agreement between clb99 ("we", "us", "the Platform") and its users ("you", "member"). clb99 (website: clb99.ws) is an online gaming platform providing services in Bangladesh and other approved regions.

In this document, "service" refers to clb99's website, mobile app, games, payment systems, and other digital products.

Please Note: These terms and conditions may be updated at any time. You will be notified of any changes via email or a notice on the site.

2 Account Registration & Management

2.1 Eligibility to Register

To open an account with clb99, the following conditions must be met:

  • You must be at least 18 years old
  • A valid mobile number is required
  • A valid, active email address is required
  • Registration is not permitted from countries where access to the service is restricted

2.2 Single Account Rule

Each person may only open one account. If multiple accounts are detected, all of them will be closed and the balances may be forfeited. Multiple members of the same household may open separate accounts, but verification will be required if the same device or payment method is used.

2.3 Accuracy of Account Information

All information provided at registration must be accurate and truthful. clb99 reserves the right to close any account found to have been opened using false information.

1

Register with Mobile Number

Verify your mobile number via OTP confirmation.

2

Complete your profile

Provide your correct full name, address, and date of birth.

3

Identity Verification (KYC)

Please submit your National ID before making a withdrawal.

3 Age Verification & Minor Protection

Clb99 takes the protection of minors very seriously. Use of clb99 by anyone under the age of 18 is strictly prohibited.

If we suspect that a minor has opened an account, we will immediately suspend it and request additional age verification documents. Any funds in the account will be returned subject to proof of deposit.

For parents: Use parental controls to prevent minors from accessing clb99 on your device.

4 Payment, Deposit & Withdrawal Terms

4.1 Deposit Rules

Only approved payment methods may be used for deposits at clb99. Using third-party accounts or payment methods registered under another person's name is strictly prohibited.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
Mobile Pay৳300৳50,000/dayInstant
Nagad৳300৳50,000/dayInstant
Rocket৳300৳30,000/dayInstant
Bank Transfer৳1,000৳2,00,000/day1–4 Hours

4.2 Withdrawal Rules

Full account verification (KYC) is required before withdrawals can be processed. Withdrawals may only be made via the same method used for the original deposit. clb99 reserves the right to temporarily suspend withdrawals if suspicious activity is detected.

  • Minimum withdrawal: ৳500
  • Average processing time: 5 minutes to 24 hours
  • No withdrawal fees (third-party charges may apply)
  • Maximum withdrawal of ৳2,00,000 per day
  • Higher limits apply for VIP members

4.3 Chargeback Policy

Fraudulent chargeback claims will result in immediate account closure and may lead to legal action.

5 Bonus & Promotions Policy

All bonuses and promotional offers at clb99 are subject to specific terms and conditions. By claiming a bonus, you agree to the applicable terms.

5.1 General Bonus Terms

  • Each bonus carries specific Wagering Requirements
  • Bonus validity is generally 7 to 30 days
  • Multiple bonuses cannot be active at the same time unless explicitly permitted
  • Wagering requirements must be met before withdrawing from your bonus balance

5.2 Welcome Bonus

New members will receive a welcome bonus on their first deposit. Full details are available on the Bonus page. The welcome bonus can only be claimed once.

5.³ Bonus Cancellation Scenarios

A bonus may be cancelled in any of the following situations:

  • Attempting to claim bonuses through multiple accounts
  • Attempting to withdraw without meeting the bonus terms
  • Abuse of the Promotional System
  • Bonus Expiry
Note: Read the specific terms of any bonus in full before claiming it. If you have any questions, feel free to ask via live chat.

6 Gaming Regulations

6.1 Fair Gaming

All games on clb99 use certified RNG (Random Number Generator) technology. Every game outcome is entirely random and cannot be manipulated in favor of any party.

6.2 Technical Error Policy

If a technical fault or server issue causes an abnormal outcome in any game, clb99 reserves the right to void that round. In such cases, the full bet amount will be refunded.

6.3 Maximum Bet Limits

Each game has a maximum bet limit, which is displayed within the game itself. Lower limits may apply when wagering with bonus balance.

7 Prohibited Activities

The following activities are strictly prohibited on clb99:

  • Creating or operating multiple accounts
  • Using bots, automated software, or hacking tools
  • Money laundering or use of funds from illegal sources
  • Harassing or defrauding other members
  • Exploiting the promotional system for unfair advantage
  • Creating an account on behalf of a minor
  • Using clb99's intellectual property without authorization
Warning: Involvement in prohibited activities will result in immediate account suspension, possible forfeiture of any remaining balance, and legal action where necessary.

8 Responsible Gaming Policy

Clb99 believes gaming is for entertainment — not addiction. That's why we place the highest importance on responsible gaming.

Deposit Limits

Set daily, weekly, or monthly deposit limits.

Cooling-Off Period

Take a break for anywhere between 24 hours and 30 days.

Self-Exclusion

Close your account for 6 months or permanently.

Get Help

Contact our 24/7 support team.

For detailed Responsible Gaming guidelines, visit our Responsible Gaming View page.

9 Privacy & Data Protection

Clb99 respects your personal information and ensures it is fully protected. We do not sell your data to third parties.

Your information is used solely for the following purposes:

  • Account Management & Verification
  • Payment Processing
  • Customer support
  • Legal Compliance
  • Sending relevant promotions and offers (with your consent)

For our full Privacy Policy, please visit our Privacy Policy View page.

10 Account Suspension & Closure

10.1 clb99's Rights

Clb99 reserves the right to suspend or close your account at any time for any of the following reasons:

  • For violating these Terms and Conditions
  • Upon detection of fraudulent or suspicious activity
  • Suspected Money Laundering
  • At the direction of legal or regulatory authorities
  • Extended Inactivity (24 Months)

10.2 Your Rights

You may close your account at any time. Please withdraw your balance before doing so. Account closure requests must be submitted through the support team.

Inactive Account: After 12 months of inactivity, an inactivity fee of ৳100 or 10% of your balance (whichever is lower) may be deducted each month.

11 Dispute Resolution Process

If you have a complaint or dispute regarding clb99, please follow the steps below:

1

Contact support directly

Contact us via live chat or email (support@clb99.ws) with full details. Most issues are resolved within 24 hours.

2

Filing a Formal Complaint

If your issue is not resolved at the first step, submit a written complaint. You will receive a response within 7 business days.

3

Third-Party Mediation

If both parties agree, disputes may be resolved through a neutral third party.

12 Policy on Rule Changes

Clb99 reserves the right to update these Terms and Conditions at any time. For significant changes, at least 14 days' notice will be given via email or an on-site announcement. Minor changes may take effect immediately.

Continued use of the platform after any changes constitutes acceptance of the updated terms. Please review this page regularly.

Last updated: These terms and conditions were last updated in January 2026.

FAQ

Yes, it can cause issues. Creating an account or using our services means you have accepted these terms. That's why it's important to read the full Terms and Conditions carefully before registering.

If the wagering requirements are not met before the bonus expires, the bonus balance will be forfeited. However, your original deposited funds will remain intact and can be withdrawn.

If your account is closed for reasons other than a rule violation, your original deposited funds will be returned. However, bonus balances and any winnings obtained through a breach of terms may be forfeited. Contact support for more details.

If there are significant changes, a notice will be sent to your registered email address and posted on the site. Please keep your email address up to date.

Start by emailing support@clb99.ws or reaching out via live chat. We respond within 7 business days. If the matter is unresolved, you have the right to escalate your complaint to the licensing authority.

Ready to get started? Join CLB99 now

Clb99's Terms and Conditions are fully transparent and fair. Register today and enjoy a safe gaming experience.

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