Safe Gaming Pledge

Responsible Gaming at CLB99 — Keep It Fun, Keep It in Your Hands

Gaming is for fun — not for stress. clb99 believes responsible gaming means knowing your limits, taking breaks when needed, and asking for help when necessary. We're always here for you.

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18+ Only
Age Verification Required
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Time limit
Set it yourself
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Budget Control
Set Deposit Limits
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24/7 Support
Always here for you

Our Protection Framework

How CLB99 Ensures Responsible Gaming

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Personal limit settings

Set your own daily, weekly, or monthly deposit limits, betting limits, and time limits. When you reach a limit, clb99 will notify you automatically.

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Self-Exclusion

If you feel the need, you can exclude yourself from gaming for a set period or permanently. It's not a sign of weakness — it takes courage.

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Self-Assessment Tool

Answer a few simple questions to check whether your gaming habits are healthy. This assessment is completely confidential.

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Reality Check

After extended play sessions, clb99 will automatically remind you how long you've been playing. Taking a short break is always a good idea.

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Minor Protection

Through a strict age verification process, anyone under 18 is completely prohibited from opening an account or playing.

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Professional Support

If you're struggling with a gaming problem, clb99's trained support team is always ready to provide the right help and guidance.

Keep in mind: Gaming is a form of entertainment, not a source of income. Always play within your means and never chase your losses.

1 What Is Responsible Gaming?

Responsible gaming means keeping gaming as a source of enjoyment — nothing more. Most people who play on clb99 see it as a way to have fun and unwind, which is perfectly healthy. But for some, gaming can occasionally start to take on more importance than it should.

Responsible gaming comes down to making your own choices, sticking to your limits, and knowing when to stop. clb99 is with you every step of the way. We want you to have fun — without it costing you your wellbeing, your relationships, or your financial stability.

Responsible gaming rests on three core pillars:

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As entertainment

Gaming is for enjoyment — not an escape from life's problems.

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In balance

Keep gaming balanced with your family, work, and health.

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Stay in Control

When you play, how long you play, and how much you spend — it's all in your hands.

2 Signs of Problematic Gaming

Gaming problems don't always appear overnight. Habits build up gradually. If you notice any of the signs below, take a moment to pause and reflect:

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Going Over Budget

Repeatedly spending more than your set budget.

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Chasing Losses

Chasing losses by playing more to win back what you've lost.

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Hiding from family

Hiding how much you're playing or how much you're spending.

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Impact on daily life

Neglecting work, studies, or household responsibilities to play.

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Emotional distress

Feeling anxious or irritable when you're unable to play.

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Borrowing to play

Borrowing money or dipping into savings to fund your gaming.

Are any of these signs showing up in your own behaviour? Don't worry — help is easy to find. Scroll down or contact us directly at support@clb99.ws.

3 Take a Self-Assessment

Answer the following questions honestly to evaluate your own gaming habits. Honest answers will give you the most useful insight:

1. In the past month, did you spend more than the budget you had set for yourself?

Yes No Occasionally

2. Has a family member or friend ever expressed concern about your gaming?

Yes No Happened once

3. After a loss, do you find yourself playing again just to win it back?

Always Never Sometimes

4. Is gaming affecting your sleep or your work?

Yes No Occasionally

4 CLB99's Protective Tools

Clb99 has built a number of protective tools directly into its platform. They're easy to use and can be set up at any time.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once you reach it, deposits will be automatically blocked.

Time limit

Set a daily time limit for gaming. Your session will automatically end when the limit is reached.

Loss Limit

Set a loss limit so your session ends automatically once you've reached it.

Cooling-Off Period

Take a break from 24 hours up to 6 weeks. Your account will be locked during this period.

5 Limit-setting guide

Setting the right limits is the most effective way to game responsibly. CLB99 lets you set the following types of limits:

Limit type Description Availability
Daily Deposit Limit Maximum daily deposit limit ✓ Active
Weekly Betting Limit Maximum betting amount within seven days ✓ Active
Monthly loss limit Maximum amount you're willing to lose in a month ✓ Active
Daily Time Limit Daily playtime limit ✓ Active
Cooling-Off Break Break from 1 day to 6 weeks ✓ Active
How to set it up: Go to Account Settings → Responsible Gaming → select your preferred limit. Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period.

6 Self-Exclusion

Self-exclusion means voluntarily stepping away from gaming. It's not a sign of weakness — it's one of the most powerful steps you can take to look after yourself.

1

Contact Support

Request self-exclusion via live chat or by emailing support@clb99.ws.

2

Select a Duration

6 months, 1 year, or permanent exclusion — choose what works best for you.

3

Account will be locked

Your account will be fully suspended for the selected period. All marketing communications will be stopped.

4

Option to return

You can reactivate after the set period — but you'll have the chance to reconsider before doing so.

Permanent Exclusion: For permanent exclusion, your account cannot be reopened. This decision is final, so please consider it carefully before proceeding.

7 Healthy Gaming Tips

Clb99 offers some simple yet effective tips to help you build responsible gaming habits:

  • Before you start playing, set a budget for both your time and money.
  • Never chase losses hoping to win back money you've lost.
  • Avoid playing when you're stressed, angry, or anxious.
  • Take at least a 10–15 minute break every hour.
  • Don't let gaming replace quality time with family and friends.
  • Avoid playing while under the influence of alcohol or any substance.
  • Treat winnings as a bonus, not something to rely on.
  • Taking a break from gaming is a success — not a failure.

✅ Healthy Gaming

  • Staying Within Your Set Budget
  • Playing for fun
  • Play with your family's knowledge
  • Stopping When You Planned To

⚠️ Warning signs

  • Repeatedly Exceeding Your Budget
  • Playing to forget problems
  • Hiding gaming from family
  • Unable to stop

8 Minor Protection

Clb99 strictly prohibits gaming for anyone under 18. Age verification at registration and identity verification through the KYC process are both mandatory.

If there are minors in your home who use your device, take these precautions:

  • Use a strong password for your CLB99 account.
  • Enable parental controls on your device.
  • Always log out after playing.
  • Keep your payment information secure.
If in doubt: If you suspect a minor is using clb99, contact support@clb99.ws immediately. We will take prompt action.

9 Support & Contact

There's no shame in seeking help for a gaming problem. clb99 is always here for you. Get in touch with us:

Live Chat

Get instant support via the chat button at the bottom of the site.

Available 24/7

Email Support

Write to us at support@clb99.ws with your details.

Response within 24 hours

FAQ

Lowering a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period. This is intentional, to prevent impulsive decisions from raising your limits.

Any balance in your account during a self-exclusion period can still be withdrawn. Only new deposits and gameplay will be restricted.

Talk to them with empathy. Help them acknowledge the problem without placing blame. You can also contact clb99's support team on their behalf to get information and guidance.

Yes, clb99's system can detect unusual gaming patterns. If such activity is identified, we may reach out to you or take protective measures.

After a cooling-off period or self-exclusion, you may be eligible for bonuses under active promotions upon your return. Contact support for more details.

Play responsibly — keep the fun going

Register with clb99 and use our protective tools to enjoy safe, responsible gaming.

Setting limits Self-Exclusion 24/7 Support
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