This Privacy Policy explains clearly how your personal data is collected, stored, used, and protected at clb99. We believe transparency is the foundation of trust.
Key Highlights
All your personal information and payment data is secured with 256-bit SSL encryption. No outside party can access this information.
Clb99 never sells your personal information to third parties. This is a core principle we stand by.
You can view, correct, or request deletion of your data at any time.
You can unsubscribe from marketing emails at any time. No pressure.
Clb99's data protection measures are verified through regular third-party security audits.
You will be clearly informed about what data is collected, why it is collected, how long it is kept, and how it will be used.
Clb99 (clb99.ws) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it safe.
In this policy, "information" refers to your name, mobile number, email, payment details, IP address, and any other data generated while using clb99.
Our Privacy Policy is built in line with international data protection standards. It is reviewed and updated regularly to ensure your information always receives the highest level of protection.
Clb99 collects two types of information from you — what you provide directly, and data generated automatically while you use our services.
| Data Types | When It Is Collected | Why It's Needed |
|---|---|---|
| Full Name | At the time of registration | Identity Verification |
| Mobile Number | At the time of registration | OTP & Communication |
| Email Address | At the time of registration | Account Verification |
| Date of birth | At the time of registration | Age Verification (18+) |
| National ID | During KYC verification | Legal Compliance |
| Payment Information | On Deposits/Withdrawals | Transaction Processing |
Clb99 uses your information only for specified purposes. Any unnecessary or unauthorized use is strictly against our policy.
Your information is used to create, verify, and manage your account.
Payment information is used to securely process deposit and withdrawal transactions.
Your information is used to resolve issues and respond to your queries.
Data is analysed to detect and prevent suspicious activity.
Data is used as necessary to fulfill legal requests from government or regulatory authorities.
With your consent, you may receive information about relevant bonuses and promotions.
Clb99 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser.
These are essential for maintaining your login session and ensuring account security.
Used to understand site usage and improve our services.
Used to remember your language preference and other settings.
You can disable cookies at any time through your browser settings.
Disabling cookies may limit certain site features, though core gaming functionality will remain available.
Clb99 uses industry-leading technology to protect your information. Our security framework is multi-layered and regularly updated.
Clb99 does not retain your data longer than necessary. Each type of information has a defined retention period:
| Data Types | Retention Period | Reason |
|---|---|---|
| Account Information | Up to 5 years after account closure | Legal Obligations |
| Transaction History | 7 years | Financial Regulatory Standards |
| KYC Documents | 5 Years | Anti-Money Laundering Law |
| Login Logs | 1 Year | Security Investigation |
| Marketing Preferences | Until Unsubscribe | Communication Consent |
| Support Chat | 2 Years | Service Improvement |
After the designated retention period, data is securely deleted or anonymized.
Clb99 gives you full control over your personal data. You can exercise the following rights at any time:
Request a copy of the data we hold about you at any time.
Contact support to correct any inaccurate or outdated information.
You can request deletion of your data, except where retention is required by law.
Request that processing of your information be restricted under certain circumstances.
You can request a machine-readable copy of your data.
Unsubscribe from marketing communications at any time.
To exercise any of these rights, email us at support@clb99.ws or reach out via Live Chat. We will respond within 30 days.
Clb99 does not collect information from anyone under the age of 18. Our services are intended exclusively for adults. If we become aware that a minor's information has been collected inadvertently, we will immediately close that account and delete all associated data.
Clb99 reserves the right to update this Privacy Policy as needed. For significant changes, you will be notified by email and on-site at least 14 days in advance.
Continued use of our services after any changes have been made constitutes acceptance of the updated policy. We recommend checking this page periodically. The "Last Updated" date at the top of the page will indicate when changes were last made.
If you have any questions, concerns, or requests regarding our Privacy Policy or your data rights, please get in touch:
Support@clb99.ws
Response Time: 24–48 Hours
Chat Button at the Bottom of the Site
Response time: Instant
Your privacy is our priority. Register now to enjoy gaming in a safe and trusted environment.